North Bay Indigenous Hub – Giiwedno Mshkikiiwgamig
DATA ANALYST/IT ADMINISTRATOR
FULL TIME PERMANENT WITH BENEFTIS (COMP #NBIH 2021-12-10)
The North Bay Indigenous Hub (NBIH) will provide a wide range of programming services including traditional healing, primary care, health promotion, chronic disease management, family-focused maternal/child health care, mental wellness care, diabetes care, and a culturally integrated licensed day care facility. All of the programs are to be delivered in a culturally safe manner to the local urban Indigenous population in addition to our partner First Nations, Nipissing, Temagami and Dokis First Nations.
The Data Analyst / IT Administrator position is responsible for data collection and ongoing improvement of data integrity to meet reporting needs, developing analytical strategies, ordering equipment and supplies within timelines. This position will also monitor programs, initiatives, trends, data, issues and best practices of the agency, analyze results using statistical techniques and provide ongoing analytical reports that will be communicated to internal and external stakeholders.
- Diploma or degree in Computer Science and or related field.
- Three (3) years’ experience in performing systems analysis working with data processes, and working as a Business Administrator.
- 3-5 years’ experience working within a healthcare organization, 2-3 years’ experience in health informatics.
- Previous experience with supporting Electronic Medical Records.
- Experience working with First Nations organizations and/or an inter-professional primary care team.
- Proficient analytic and troubleshooting skills with Microsoft Office software, networks, and other software.
- Proficiency in installing, configuring, and maintaining office computers, servers, network devices, mobile devices, and all related hardware and software.
- Experience with routing and switching.
- Proficient computer experience in Microsoft Office applications including MS Word, Excel, Access, PowerPoint, Outlook and pertinent data software
- Advanced knowledge in data analysis (Excel, Access, SQL)
- Must have a Class ‘G’ Ontario Driver’s License, access to a vehicle and ability to travel
KNOWLEDGE, SKILLS & ABILITIES:
- Knowledge of Indigenous wellness and priorities.
- Knowledge, understanding and respect for the Anishinaabe way of life.
- Knowledge of privacy and security requirements for managing personal health information.
- Skills in client data entry and health information management that meet or exceed standards and align with quality assurance processes.
- Skills in analyzing and preparing various activity reports.
- Excellent written and oral communication skills.
- Excellent interpersonal skills, problem solving abilities and conflict resolution skills.
- Excellent time management, organizational and administrative skills.
- Ability to work within PHIPA legislative guidelines.
- Ability to work effectively and liaise with other agencies and the general public within and outside the community
- Ability to work in a manner respectful of Indigenous culture, values, and beliefs
- Ability to protect the personal health information of clients and maintain high degree of confidentiality
- Ability to operate office equipment such as scanner, fax, photocopier
- Ability to act professionally and work with minimal supervision
- Ability to work as an inter-professional team member
- Ability to work flexible hours
- Conduct full lifecycle analysis to include requirements, activities, and design. Develop analysis and reporting capabilities to assist in monitoring performance and plans to identify improvements.
- Implement and exercise data management technologies.
- Work with data processes; compile, interpret, analyze and synthesize data using statistical techniques; create data reports for funding requirements and governing bodies.
- Establish a computerized inventory system for the NBIH;
- Troubleshoot IT issues; streamline systems to create an efficiency; create a restocking system; and report improvement opportunities.
- Configure, secure, and maintain computers for new and existing personnel.
- Keep up to date with security threats and vulnerabilities, assess their impact on our internal network and application, and recommend practices & tools to protect against them.
- Provide instruction to end users on how to remedy common issues and assist end users to maximize the use of applications, computers, and network resources
- Monitor and maintain data protection systems and network infrastructure
- Monitor, manage and maintain other infrastructure technologies such as phone systems
- Data collection and ongoing improvement of data integrity to meet reporting needs.
- Works closely with health professionals and management to recommend and implement strategies to resolve or mitigate the impact of identified data quality issues;
- Identify, analyze, and interpret program and service outcomes.
- Acquire data from multiple sources and maintain procedures for effective reporting.
- Develops, coordinates, and maintains guidelines and procedures related to the data management, analysis, quality control, and dissemination of surveillance data and information.
- Develops data quality evaluation processes.
- Evaluate measures implemented to address identified problems and service gaps.
- Create and maintain effective file management.
- Responsible for ordering equipment and maintaining Inventory of all equipment, software, and software licenses on an on-going basis.
- Using Microsoft Office software, networks and other software to enable efficient communications with our partners, stakeholders, governing bodies and within our team.
- Provide training and support to staff with the Electronic Medical Records.
- Ensure confidentiality and safekeeping of all the organizations documents and records when managing confidential and sensitive information.
- Provides feedback and makes recommendations specific to future data needs, design and delivery of analytical products, design of information delivery methods, and design of training and knowledge transfer activities.
- Complete administrative duties and reports, and adhere to organizations policies, procedures, and relevant practices.
A current Criminal/Police Records Check and Vulnerable Persons check is a requirement for this position.
Qualified applicants are invited to submit a letter of interest, resume and three (3) current references not later than December 10th, 2021, to:
Jennifer Lalonde, Human Resources Manager
North Bay Indigenous Hub - Giiwedno Mshkikiiwgamig
1040 Brookes Street
North Bay, ON P1B 2N6
T: (705) 995-0060
As health and safety is our priority, we have taken additional steps from the onset of the pandemic to provide a covid-19 free work environment for our team.
Miigwech to all who apply. Only those selected for an interview will be contacted. Preference will be given to qualified Indigenous applicants. However, the position is open to all applicants.